No contracts = great customer service




    Enjoy cost-effective calls like never before. Pay only for the services you use, and nothing more.

    There’s no reason a business like yours should be spending money on services it doesn’t use. Big telcos make millions by bundling the services you absolutely need in with a bunch of others you won’t really use. If their bundles seem confusing, they are – it’s intentional. It’s how they manoeuvre you into paying more overall.

    What’s more, these bundled packages usually have various exit fees when you want to get out. The telcos even lock your hardware to their networks. Try to swap plans and they’ll either take your phone handsets away or simply turn them into $200 paperweights.

    Speaking plainly, no small business should be billed for unnecessary and unneeded services. That’s why Smart Cloud Phone provides a pay-as-you-go (PAYG) pricing plan where you only pay for the things you actually use. Don’t need replacement hardware? Don’t pay for it. Don’t make many outgoing calls? Only pay for the lines you need.

    We don’t charge extra for essential features, either. Example: free, unlimited call recording comes with all of our plans. Going further, our standard inclusions include call queuing, on-hold messages and secure 256-bit AES encryption on every call you make – all of it at no extra cost. Hidden fees and sneakily bundled services: we just don’t do that.

    When you’re unsure about your business’s telecommunications needs, Smart Cloud Phone even provides you with a no-risk entry point. With us, you won’t be signing up for a restrictive contract or be locked into six months of billing. Our management software allows you to change your plan on-the-fly to suit your shifting business needs. It just makes sense whether you’re scaling up, changing your service mix or moving offices – Smart Cloud phone has you covered.

    Yes, we offer a different way of doing business phones. Standard plans with other providers usually ignore your actual business needs. The big telcos offer the solutions that suit them – maximising profit, minimising service overheads. Essentially, giving you as little as possible while squeezing you as hard as you’ll bear. This means it’s near impossible to find a big telco solution that matches your specific business needs. So, stop looking to the big telcos! Our offerings are designed to liberate you from coercive pricing and service models. Our offerings are designed to give you the power.

    And don’t just take our word for it. An Aussie business of 20 years standing, we have liberated hundreds of local businesses from unfair phone plans. Check out our reviews and testimonials for proof. 

    Part of how we deliver so much is by offering you a full self-service online portal. It allows you to make virtually endless customisations to your cloud PBX. Beyond this, we have experts on hand to teach you and your staff how to most effectively take full admin control of your own phone system. Further, you can be confident that our people are only a phone call away whenever you need a hand.

    See our pricing page for more information and a full list of features, or call us on 07 3185 1111 (business hours 9am to 5pm, Monday to Friday AEST). One of our team will be right with you.

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